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SALE ON NOW | Fast & Free Shipping | Duty Free
SALE ON NOW | Fast & Free Shipping | Duty Free
Shipping and re-stocking fees may apply
Returns
  • Within thirty (30) days of the delivery date
  • Must adhere to the return criteria below
  • Prior authorization is required
  • If return criteria is not met, return will be rejected
Order cancellations
  • Order can be cancelled during the processing stage
  • Contact us with 24 hours of placing the order
  • Shipped items cannot be cancelled
  • Once an item ships, the address cannot be changed
Price Protection Policy
  • Only applicable to orders that have not shipped
  • Requests apply to the listed website price (excluding Discount Codes)
  • If a promotional price was applied on the original order, price protection does not apply for any in-person or website promotions launched after the order

For further details, please visit the Price Protection page.

Processing
  • 7-10 Business days
  • All returns are subject to inspection
  • All returns must be approved
Fees
  • Returns are subject to two-way shipping fees
  • Returns may be charged a re-stocking fee
  • Re-stock fees may be waived for unopened items
Parts & Custom orders
  • Parts, special orders, custom orders are Final Sale
  • Refunds are not offered on these items
  • Returns are not accepted on these items
Not accepted - No returns
  • Returns after thirty (30) days
  • Installed or used products
  • Scratch & dent products
  • Clearance items
  • Items without the original packing materials
  • Accessories, Parts, and Custom Orders
  • Modified items
Return criteria

A valid receipt from Victory Range Hoods is provided.

Product is not installed and is unused.

Free of installation marks, scratches and/or dents of any kind.

In its original box with all packing materials and installation hardware.

Return is processed within thirty (30) days of the delivery date.

Start a Return

Login to your account to request a return.

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