Great product at great price. Moreover it's a Canadian business. Product is simple and solid - quiet motor with simple electronics. About support - Folks were helpful enough to send me a replacement chimney cover when I showed them that the original one was damaged during transport.

I bought the 36" version of this model (Twister-36) in 2016 (Order #100011315). The only visible difference from the current product is the appearence of the baffle filters. The older filters look exactly like those used in the current Elegant model. I am very happy to say I have zero mechanical and electrical issue after using it daily in the past 7.5 years. It is quiet and has no vibration. Cleaning (in dishwasher) is a breeze. The only minor issue I had is actually related to the OLDER filters - the 4 screws holding the C-handles started to rust after dishwashing the filters for a few times. It just cost me a few bucks to buy some true stainless screws to fix the problem. No rust issue with any other parts.

36 inch twister model. Heavy duty motor, stainless is heavy gauge. Everyone loves this unit great looking ! Let lights are the best . Mechanical controls heavy duty

We have used this model several times and it provides excellent ventilation and looks fantastic.

I like the simplicity of the controls, no fancy computer in it, no "smart" app, bluetooth, etc. It works quite well and is pretty quiet up until the highest fan setting.

However, mine had several build quality issues. As soon as I picked it up, a light fell out and that's because it just barely hangs in there. It still occassionally falls out.

Additionally, the whole body is slightly warped, so even though I mounted the back of the thing perfectly level, the front is not. It makes it look slightly off-level when stand back and look at it. This also has the effect of making the telescoping cover piece not quite fit right, as well as one of the vent filter plates.

Lastly, the protective coating plastic that they put over top of the telescoping cover piece and filter plates is absolutely maddening. Whoever decided to put that on apparently has never had to take it off. I spent at least 30 minutes to get it all off, and even then there were plenty of scratches underneath.. so what did the protection even do for me.

Nonetheless, I still recommend this fan for how well it works, and because it is quite beautiful.

Does a fantastic job extracting smoke, smells and grease particles. The four lights really brighten up your work area. Looks great too.

We absolutely love our VICTORY Twister range hood. It is a center piece in our kitchen. 36 Inch 750 CFM Wall Mount, is quiet at the highest fan setting. The mechanical knobs are great, We had looked for a few weeks at range hoods before making the decision to by Victory. Was absolutely the best choice!

Jason and Nancy
Oregon

This range hood is sleek, powerful and quiet all at the same time. The lighting perfect for everyday cooking and dimmable enough to be used for anytime. The lines of the range hood are sleek and there are no obnoxious buttons on the front as all controls are concealed behind the lights. This is an amazing range hood

Love the fan, it’s beautiful. Plugged in to check operation before installation to find one bulb didn’t work. Removed bulb as per guide to find that it was not plugged in. Had to take apart unit to connect wiring. I then noticed that the connector does not “click” when connected which is probably why it failed. Victory should update connectors that have a locking feature.
It is a well built and excellent product, very happy with its appearance too!

Very powerful and quiet. Great lights.